11:10 - 11:40
A Telco for You - Towards a fully personalised customer journey with DT
Sören is an experienced product leader with a strong background in strategy, innovation and AI. Being a Tribe Lead, he has grown a product team from 15 to 100+ people across contries around the globe over the last 3 years. He is currently building an AI-based individualization engine to enhance customer interaction for Deutsche Telekom. Before joining DT, Sören was working in M&A, Venture Capital and in a startup as CTO.