Last year was a monumental year for conversational AI. After the turbulence of Amazon cutting investments in Alexa followed by Google, chatGPT captured the imagination of millions of users within a very short time. Deutsche Telekom has presented over the last years at MWC, its own Magenta Voice Assistant and how the assistant plays an essential role in the Telekom Home Experience. This year, we will take an outside-in view on the question – is the hype around Voice Assistants fading away or will we see them rising again in the post-chatGPT world?

Reghu was a software engineer in his half-life and currently Innovation Lead for the Magenta Voice Program at Deutsche Telekom. He is keen on building great teams that build great products and takes pride in having written code in all the three tier architecture layers - from programming databases to server middleware to user interfaces. He was named #12 Top Voice Technologist worldwide by voicebot.ai in 2020 for his thought leadership in the voice assistant domain. His technology expertise includes hands-on experience in speech & language technologies, distributed big data systems, internet of things, cloud platforms, microservices and machine learning. Two questions that keeps him motivated day by day are people and technology - How can I help others become better & what is new in the vast technology world today?

Reghu Ram Thanumalayan 2023

Reghu Ram Thanumalayan

Senior Vice President Magenta Voice Program, Deutsche Telekom AG

Hanna Rieke, concluded her studies of economics at Bonn University with Dipl. VWL. She has been working for Telekom (incl. daughter companies) since 2001 in various capacities. Most recently she fulfils the role of Inno Lead MagentaHome (2020-present).

Hanna Rieke 2022

Hanna Rieke

Vice President MagentaHome, Deutsche Telekom AG

Bret Kinsella is CEO and founder of Voicebot.ai and Synthedia, the most cited sources of news and data about synthetic media, voice, and generative AI technologies. He was Voice AI analyst of the year (2019-21) and has more than 350 citations in academic research. Bret earned degrees from UCLA and the University of Pennsylvania Wharton. His work has appeared in Harvard Business Review, USA Today, and The Wall Street Journal.

Bret Kinsella

Voice Assistent What's next?

Voice Assistants, what's next?

How often do you find yourselves in the situation that you are unable to pick up an incoming call but would really like to know why the caller is calling you? Wouldn’t it be cool if you can still interact with the caller in a different channel at real time aided by a smart assistant ? Smart Call Assistant is a voice AI assisted service that bridges the drawbacks of synchronous telephone communication. It provides features to answers calls in a smart way, in situations where you won't be able to speak but can communicate. A voice assistant takes over the part to listen and speak to a caller while the callee doesn’t need to talk but can communicate via the assistant at the same time through the mobile app. 

Smart Call Assistant: No missed calls anymore

Bernhard is a passionate leader with two decades of experience in innovation and product development. He is a Product Executive with an engineer background and a great sense for sustainable innovations. Recent examples of his work include the Tolino ePublishing and eReading Ecosystem, the Telekom Smartspeaker and Voice Plattform and nowadays Terminfinder and the SmartCall Assistant.


Bernhard Hochstätter 2021

Bernhard Hochstätter

Executive Productmanager & Tribe Lead Conversational AI Solutions, Deutsche Telekom AG

In Germany, over 10 billion appointments are required by companies every year. Over 504 million working hours have to be spent on this very manual task.Together with a multi-channel booking platform, the Terminfinder is Deutsche Telekom’s simple voice AI based application across multiple industries that makes appointment handling possible round the clock 24/7. The businesses adopting Terminfinder can automate the appointment scheduling process via the telephone at a fraction of the cost of the manual process.

Terminfinder - Never miss an appointment again

Reghu Ram Thanumalayan

Sessions where Reghu Ram Thanumalayan takes part

Voice Assistants, what's next?

Smart Call Assistant: No missed calls anymore

Terminfinder - Never miss an appointment again