How often do you find yourselves in the situation that you are unable to pick up an incoming call but would really like to know why the caller is calling you? Wouldn’t it be cool if you can still interact with the caller in a different channel at real time aided by a smart assistant ? Smart Call Assistant is a voice AI assisted service that bridges the drawbacks of synchronous telephone communication. It provides features to answers calls in a smart way, in situations where you won't be able to speak but can communicate. A voice assistant takes over the part to listen and speak to a caller while the callee doesn’t need to talk but can communicate via the assistant at the same time through the mobile app. 

Smart Call Assistant: No missed calls anymore

Reghu was a software engineer in his half-life and currently Innovation Lead for the Magenta Voice Program at Deutsche Telekom. He is keen on building great teams that build great products and takes pride in having written code in all the three tier architecture layers - from programming databases to server middleware to user interfaces. He was named #12 Top Voice Technologist worldwide by voicebot.ai in 2020 for his thought leadership in the voice assistant domain. His technology expertise includes hands-on experience in speech & language technologies, distributed big data systems, internet of things, cloud platforms, microservices and machine learning. Two questions that keeps him motivated day by day are people and technology - How can I help others become better & what is new in the vast technology world today?

Reghu Ram Thanumalayan 2023

Reghu Ram Thanumalayan

Senior Vice President Magenta Voice Program, Deutsche Telekom AG

Bernhard is a passionate leader with two decades of experience in innovation and product development. He is a Product Executive with an engineer background and a great sense for sustainable innovations. Recent examples of his work include the Tolino ePublishing and eReading Ecosystem, the Telekom Smartspeaker and Voice Plattform and nowadays Terminfinder and the SmartCall Assistant.


Bernhard Hochstätter 2021

Bernhard Hochstätter

Executive Productmanager & Tribe Lead Conversational AI Solutions, Deutsche Telekom AG

Bernhard Hochstätter

Sessions

Smart Call Assistant: No missed calls anymore