28/02/2022
10:00 - 10:50
Home Experience Innovation: Highlights
Home Experience, Magenta Zuhause, How WR will shape the future?, Empathic customer interactions - with trusted AI



Rickard Damm has more than 20 years of industry experience from working with Ericsson, Telia Company, Deutsche Telecom, GE and startups. He is deeply passionate about improving the customer experience in our services and developing new/unique solutions for unmet needs and underserved customer categories. Until now, he has worked on a wide range of telco innovation topics, including the launch of consumer-facing services/apps for Music Streaming, Mobile TV, Payment systems and Smart Family.