28/02/2022
10:00 - 10:50
Home Experience Innovation: Highlights
Home Experience, Magenta Zuhause, How WR will shape the future?, Empathic customer interactions - with trusted AI
Omar Tazi, Senior Vice President Product Innovation & Customer Experience (PIC). In this function, he is responsible for best-in-class customer experience for Deutsche Telekom’s product and services innovation and reports directly to Claudia Nemat, Board member for Technology & Innovation. Omar is a serial entrepreneur and a proven executive with deep knowledge in digital, telecommunications and Information Technology. He was founder and angel investor of several e-commerce, Fintech and big data ventures. Omar holds a master of science in Computer Science and Electrical Engineering. He is happily married and proud father of two children.