11:05 - 11:10
The importance of digital lifestyle
Monica Dalla Riva is leads a team of Customer Experience and Design professionals at Deutsche Telekom since September 2018 and has a wealth of industry knowledge.
Previous positions include: Head of Design (Europe) at 3M, strategic design manager at Samsung Electronics and senior designer at Whirlpool Corporation. In this time she developed award winning products, digital experiences, customer and design strategies, always placing the customer first.