Concept T offers a glimpse into a progressive possible future, driven by powerful technology and boundless innovation. Within this session we explain more backround information what is Concept T about, how it has been started and why we are doing it.

Concept-T: Technology, Design & Vision of the Future

Monica dedicated all her career to innovation, first studying at the Politecnico University in Milano and then working for some of the most innovative B2B and B2C companies: 3M, Samsung Electronics, Whirlpool Corporation, and now at Deutsche Telekom. 
As Vice president of Design and Customer Experience, she is leading a talented team of Customer Experience and Design professionals at Deutsche Telekom since September 2018. 
During the last 25 years, she held roles of increasing responsibility, she drives product innovation vision, design strategies, award winning products and execution of solutions able to generate business growth and sustainable innovation, putting always the customer first.
Monica is a Board Member of the NABA Design University,  Design and Customer Experience lecturer and international keynote speaker.

Monica Dalla Riva 2024

Monica Dalla Riva

VP Customer Experience & Design, Deutsche Telekom AG

Pedro Bandeira has over 20 years of experience in TV and Broadband in the Telco and Cable industries. Pedro has also been running software development programs in the Telecommunications industry for TV and Broadband for over 15 years. He is a fan of innovations and creativity, always pushing the barrier on what can be done. Pedro is currently working on the next generation on TV and Broadband products for DT, very focused on customer centric experiences, leveraging innovations, new technologies and convergency of services. The vision is all content, everywhere, with full control by the customer and always expanding the experience to new products (like smartHome) and new customer touchpoints (like voice). Pedro is currently VP of Product and new business for DT Europe, pushing fixed services transformation across different markets in Europe.

Petro Bandeira

Pedro Bandeira

VP Product Innovation - Home / TV & Entertainment, Deutsche Telekom AG

Dominik has been working in Product Innovation & Experience since 8 years. He is passionated about trends, technology and innovation, always open minded and entrepreneurially thinking. Actually he is driving the Program "Concept T" searching and developing future concepts, prototypes & business opportunities. The years before he was leading MagentaGaming (Cloud Gaming service), engaged with Investment Management, responsible for Sales Planning, Customer Analysis and more. Dominik's background is computer science and business economics with an Master degree in Marketing Strategy. Beside his profession he is part of the advisory board of a local gaming initiative and hosts a podcast.

Dominik Lauf

Senior Innovation Product Lead Concept T, Deutsche Telekom AG

Dominik Lauf

Sessions where Dominik Lauf takes part

Concept T - A visionary approach to shape the world of tomorrow